What You Need to Know About Securing Your Ecommerce Site Against Cyber Threats

Prepared by Chester Avey
If you run an ecommerce business then you are reliant on your website. And with cybercriminals and hackers constantly increasing their levels of sophistication, it is vital to implement appropriate cyber security measures to keep your business secure. Here we take a look at some of the key things that you need to know about protecting your ecommerce business from cyber threats.

Manage user permissions carefully

One of the first steps that every ecommerce business can take in order to improve network security is to thoroughly manage and control user permissions. This can be something that ecommerce businesses overlook when they set up a new user accounts on Windows Active Directory as well as CRM and CMS systems. But granting access to all business data to every user can be a real cybersecurity risk.

Staff members with high level privileges pose a greater risk of wittingly or unwittingly conducting insider attacks. No business wants to believe that their staff could act maliciously against them, but it does happen. Additionally, if all users have complete access to the system then it only takes one account to be compromised in order to give criminals complete access.

It is a much better idea to limit the permissions of each staff member so that they only have access to the parts of the network and systems that they need to do their job.

Invest in staff training

Your team is an extremely important part of your defences against cybercrime. When staff are well-informed on issues surrounding cybersecurity, including the different types of attacks and techniques being used by criminals, it's a huge benefit in protecting your ecommerce site.

The tactics and techniques of cybercriminals are evolving constantly, and this means that you need to run regular training sessions with fresh content so that staff stay up to date. The information provided should cover the steps that staff members need to take to keep themselves secure, as well as being vigilant for well-known forms of cybercrime, such as phishing emails.

Run vulnerability scans

It is also necessary to conduct tests on your system to establish whether it has any weaknesses that could be exploited. The first level of this testing should be a vulnerability scan; this is a software-led test to look for known vulnerabilities that could exist across your networks and applications.

These tests can be quickly and easily run without generally disrupting your site, and they are extremely useful in determining if there are any major issues such as out of date software or unsafe configurations that need fixing, in order to keep your site secure.

Commission pen testing

After you have had a vulnerability scan and fixed any problems found, you should look into more advanced forms of testing. Ecommerce businesses can benefit enormously from penetration testing – these are typically human-led operations using the strategies and techniques typically employed by cybercriminals in order to more thoroughly check your system.

These tests are conducted by cybersecurity professionals with a strong understanding of up-to-date tactics and software. They can provide insight into hidden weaknesses such as code-level vulnerabilities such as SQL injection flaws in your system as well as provide the support needed to help address such exposures.

Encrypt data and communications

It is also important that you take technical steps to ensure the security of your ecommerce site, and one of the most important steps is to encrypt user connections to it. This is will ensure that data can be communicated securely, such as when visitors conduct transactions or fill out forms. Some of the most common protocols used are SSL, SSH, and TLS, which convert data people can read into ciphertext, which requires a key to be decoded and then read.

Monitor systems

Another factor on the technical side of protecting your business is proactive system monitoring. This can be conducted manually by a member of your IT team or more effectively through automated software like security information and event management (SIEM). Analysing key infrastructure such as network, servers, and firewall logs allows you to identify and respond to malicious activity more rapidly.

It is widely accepted that it is no longer possible simply to rely just on preventative measures, such as a firewall or antivirus software, in order to keep businesses protected against cyberattacks. The onus is on businesses to also use proactive measures to detect suspicious activity before it turns into a fully-fledged cyberattack.
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